Stop losing good caregivers. Start building a workforce that stays.
The only workforce retention platform built on a proven real-world operating model — developed by a practitioner who spent 13 years achieving results that the industry considers impossible.
The home care industry loses 65–80% of its workers every year. That's not just an HR problem — it's a financial crisis. Every worker you lose costs thousands in recruitment, onboarding, and lost productivity. For the people in your care, constant caregiver turnover means lower quality of life and worse outcomes.
Most agencies respond with generic HR software or one-size-fits-all training platforms that weren't built for home care. They don't work — because they don't understand the real reasons workers leave, or the specific moments in a caregiver's journey when the decision to stay or go gets made.
RetainReady was built differently. It wasn't designed in a boardroom. It was built from 13 years of doing this work — and getting results that the rest of the industry hasn't been able to replicate.
At the Cooperative Home Care Associates (CHCA) in the Bronx — the nation's largest worker-owned home care cooperative — Lamont Spence led workforce development for 13 years. During that time, CHCA maintained a turnover rate of approximately 30%, compared to a 65–80% industry norm. RetainReady is that operating model, made available to your agency.
RetainReady intervenes at the moments that matter most — the critical windows where workers decide whether they stay or leave.
RetainReady begins with a structured onboarding and assessment process that identifies each worker's engagement risks before they become a resignation. Know who's at risk — before they walk out the door.
Targeted check-ins, milestone tracking, and peer support touchpoints at the moments that matter most — 30, 90, and 180 days. Available in English and Spanish, built for diverse worker populations.
Real-time visibility into engagement, completion rates, and retention metrics for supervisors and workforce directors — so you act early, document outcomes, and prove ROI to leadership and funders.
RetainReady wasn't designed by software engineers who studied home care. It was built by someone who ran workforce development in one of the most demanding home care environments in the country.
Lamont Spence served for 13 years as Workforce Development Director at the Cooperative Home Care Associates (CHCA) — the nation's largest worker-owned home care cooperative, based in the Bronx, NY.
During that time, CHCA maintained a turnover rate of approximately 30% — less than half the 65–80% industry average — while serving a diverse, multilingual worker population across New York City. Training completion ran at 95% in both English and Spanish cohorts. Ninety-day retention held at 85%.
These weren't isolated wins. They were the result of a systematic approach to workforce engagement — one built on understanding why home care workers actually leave, and designing interventions around those specific moments and motivations.
RetainReady is that system. Structured, measurable, and built for agencies that are serious about workforce stability.
Cooperative Home Care Associates, Bronx, NY
RetainReady is purpose-built for the home care industry — not adapted from a generic HR platform.
Licensed Home Care Services Agencies seeking to reduce turnover, meet workforce stability benchmarks, and document outcomes for funders and regulators.
Schools and training centers seeking a post-graduation retention monitoring tool that tracks workers through placement and into long-term employment.
Organizations managing workers across multiple counties or regions who need consistent retention infrastructure and centralized reporting.
HR and workforce leads who need real-time engagement data and retention metrics without the complexity or cost of enterprise-scale systems.
Agencies and nonprofits using RetainReady as documented proof of workforce retention outcomes for DOL, DOH, and foundation grant applications.
Agencies serving diverse worker populations — RetainReady is built for English and Spanish delivery from the ground up, not translated as an afterthought.
RetainReady is currently in active pilot with workforce development partners in New York. Early results are validating the model and informing the full platform build.
We are accepting a limited number of new pilot agency partners. Pilot participants receive priority onboarding, direct access to Lamont Spence, and preferred pricing at general launch.
Brooklyn, NY · HHATP Program
Yorktown Heights, NY · Workforce Pipeline Development
Limited availability. Pilot partners receive preferred pricing, direct support, and first access to new features as the platform develops.
Apply Now →No sales pressure. No pitch deck. A straightforward conversation about your agency's retention challenges and whether RetainReady is the right fit.
When you submit this form, Lamont Spence will follow up personally within 1 business day. The first conversation is a listening session — we want to understand your agency's specific challenges before we say anything about the platform.
If RetainReady isn't the right fit for where you are right now, we'll tell you that too. We're not interested in selling a product to the wrong customer.
Pilot slots are limited. If you're interested in being an early partner, submitting this form is the first step.