Please read these Terms and Conditions carefully before using spenceconsultants.com (the "Website"), operated by Spence Consultants, LLC ("Company," "we," "us," or "our"), a limited liability company organized under the laws of the State of New York. By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use this Website.
This Website is provided for informational purposes only. You may use this Website for lawful purposes and in accordance with these Terms. You agree not to:
We reserve the right to terminate or restrict your access to the Website at any time, without notice, for any reason.
The content on this Website — including information about workforce development, compliance, home care, technology integration, and the RetainReady platform — is provided for general informational purposes only. Nothing on this Website constitutes legal, financial, regulatory, medical, or professional advice of any kind.
Information presented about past performance, outcomes, or results — including data referenced in connection with Cooperative Home Care Associates (CHCA) or RetainReady — reflects historical experience and is not a guarantee of future results. Every organization is different, and outcomes will vary based on individual circumstances.
You should consult qualified professionals before making any business, legal, financial, or compliance decisions.
All content on this Website — including but not limited to text, graphics, logos, page layouts, the Black History Heroes series name and cover artwork, the RetainReady name and platform descriptions, and all other materials — is the property of Spence Consultants, LLC and is protected by applicable United States copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from this Website without our prior written permission.
Black History Heroes is a proprietary educational publishing series owned by Spence Consultants, LLC. RetainReady is a proprietary workforce retention platform developed by Spence Consultants, LLC. All rights reserved.
This Website contains links to third-party websites, including Amazon product pages for Black History Heroes volumes and other external resources. These links are provided for convenience only. Spence Consultants, LLC does not control, endorse, or assume responsibility for the content, privacy practices, or terms of any third-party website.
Your use of any third-party website is at your own risk and subject to that website's own terms and conditions.
When you submit information through any contact form, bulk order inquiry form, or demo request form on this Website, you represent that the information you provide is accurate and complete. You consent to being contacted by Spence Consultants, LLC in response to your submission.
Submitting a form does not create a consulting engagement, contractual relationship, or any obligation on the part of Spence Consultants, LLC. Any formal engagement would be governed by a separate written agreement or Statement of Work.
Any consulting services provided by Spence Consultants, LLC are governed exclusively by the terms of a separate written agreement or Statement of Work executed between Spence Consultants, LLC and the client. Nothing on this Website creates or modifies any such agreement.
Spence Consultants, LLC is not responsible for agency processing times, government response timelines, regulatory decisions, or outcomes related to submissions made to the New York State Department of Health (DOH), Department of Labor (DOL), or any other federal, state, or local agency on behalf of clients.
This Website and all content, materials, and information provided on it are offered on an "as is" and "as available" basis, without warranties of any kind, either express or implied. Spence Consultants, LLC makes no representations or warranties regarding the accuracy, completeness, reliability, or timeliness of any content on this Website.
We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components. Your use of the Website is at your sole risk.
To the fullest extent permitted by applicable law, Spence Consultants, LLC and its members, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, this Website or any content on it — even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising from your use of this Website shall not exceed one hundred dollars ($100.00).
You agree to indemnify, defend, and hold harmless Spence Consultants, LLC and its members, officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses — including reasonable attorneys' fees — arising out of or in any way connected with your access to or use of this Website, your violation of these Terms, or your violation of any rights of another person or entity.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any dispute arising from these Terms or your use of this Website shall be resolved exclusively in the state or federal courts located in Westchester County, New York, and you consent to personal jurisdiction in those courts.
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms.
If you have any questions about these Terms and Conditions, please contact us:
Spence Consultants, LLC
275 East Sandford Boulevard
Mount Vernon, NY 10550
Email: info@spenceconsultants.com
Phone: (914) 400-6010
Website: spenceconsultants.com